Returns & Exchanges
Your comfort is our priority. If you are not satisfied with your purchase within your 100-night trial, we offer a straightforward return process.
Return Process
- 1.Initiate Request
Contact our support team via email with your order number and reason for return.
- 2.Verification
Complete a brief comfort assessment to help us understand how we can improve our products.
- 3.Pickup Arrangement
We will coordinate with a local charity or recycling partner to pick up the mattress from your home at no cost.
- 4.Refund Processing
Once the pickup is confirmed, we will issue a full refund to your original payment method within 5-10 business days.